New Member FAQ's
You've got questions, We got answers!
This page is your resource for the top most commonly asked questions.
"I have my Oils so how do I use them?"
Start by viewing and printing Some Favorite Recipes
We invite you to explore some of doTERRA's most popular ways to learn about product usage:
Designed especially for you!
The new Daily Drop App provides a convenient solution to essential oil education.
An excellent place to learn about product promotions, product features or product success stories.
https://www.doterra.com/US/en/university/living
doTERRA Social Media
Customer Service hours of operation -
Phone number 800-411-8151
Email: service@doterra.com (email is not the quickest way to get a response)
Live Chat hours with Customer Service:
8am-10pm MDT Monday-Friday
9am-2pm MDT Saturday .
doterra Catalog/Product Guide: https://bit.ly/2y6XlOd
View and print our Team E-book - https://bit.ly/2mUP38r
Below you will find the following resources:
1. I am new to oils - what do I do now?
2. How to make a roller or spray bottle, use a veggie cap, & how to use a diffuser.
3. How do I order my next Loyalty Rewards Monthly Ordering (LRP order)
4. Safety and Photosensitive
5. I want to host a class & get FREE products. How do I begin?
6. How to save even more with Special LRP deals.
7. Oil usage guide - What is safe?
8. Educational Videos
9. Jackson, age 12, tells you what he uses video
10. Sharing & Building doTERRA
11. What plastics are safe?
12. How to redeem your POINTS to receive FREE Products.
13. I want to help someone get oils...How so I help them?
14. How to take the Lifelong Vitality Vitamins? (LLV)
15. Return Policy
16.I helped some friends enroll and I earned monies ? How do I get more thank u $
17. I Enrolled someone, now what?
18. Safety Myths debunked
(Allergic to oils?, Lavender & Boys Breasts, Peppermint & Eucalyptus for children, Do Oils Expire)
19. How to Care for my diffuser.
20. How to share with your friends to get started in doTERRA
Thank you for helping your friends & family begin their journey to wellness with doTERRA!
Questions or Comments?
You will be contacted within 24 hours.
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Please note - The statements found throughout this website have not been evaluated by the Food and Drug Administration. The products mentioned are not intended to diagnose, treat, cure, or prevent any disease.